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Vision & Customer Discovery

The problem, the vision, and the path to AudioFlo

Chapter Outline

  • 1. How It Started - How AudioFlo began from personal frustration
  • 2. The Problem - Current barriers facing independent authors
  • 3. The Vision - AudioFlo's mission to democratize audiobook creation
  • 4. Customer Discovery - Insights from 24 author interviews
  • 5. From Assumptions to Insights - The gap that AudioFlo fills

1. How It Started

Fantasy Manuscript Cover
My fantasy manuscript cover

In November 2024, I sat at my desk with a fantasy manuscript I had been writing on and off for years. Like many writers, I dreamed of hearing my characters and story come alive in audio.

I reached out to professional narrators and production services. The quotes I got were sobering: around $2,000 for narration alone, with timelines stretching two months or more. It was far beyond what I could justify for a passion project.

Frustrated by these barriers, one idea suddenly came across my mind:

What if I could use AI to make audiobook production faster and easier?

That moment was eye-opening. It was the spark that eventually became AudioFlo.

2. The Problem

Audiobooks are not just popular, they are one of the fastest growing formats in publishing.
In 2024, more than half of U.S. adults had listened to at least one.

150M Americans Consume Audio Content
20% Compound Annual Growth Rate between 2019 and 2024
2 Hours Weekly Audio Consumption

And for many authors, audiobooks have become a critical channel for discovery and sales. In fact, adding an audio edition can boost a book's sales by 10 to 15 percent.

Yet there's a paradox. Even as demand grows, the path to producing an audiobook remains out of reach for most independent authors. The process is:

What should be a growth opportunity too often turns into a financial burden. For indie authors, audiobooks are too expensive, too slow, and too difficult to make worthwhile.

3. The Vision

Every Story Deserves to Be Heard

I believe that with the rapid advancement of AI technology, audiobook production can become significantly more cost-effective and faster compared to traditional methods.

While not every listener is currently a fan of AI-generated voices, growing improvements in quality will very likely lead to broader acceptance over the next five years.

4. Customer Discovery

I didn't want to build in isolation. To see if my experience was unique or part of a broader pattern, I started talking to other writers.

I spent weeks reading posts on Reddit and Facebook groups where authors openly discussed their frustrations. I reached out directly and conducted interviews with 24 self-publishing authors. I read every audiobook industry report I could find.

The feedback was consistent:

  • $2,000 was the starting point for audiobook production
  • A typical book cost closer to $3,200 or more
  • Timelines easily stretched to three months

For authors publishing their first or second book, these numbers were simply unworkable.

What I Learned from Indie Authors

1. The Traditional Process

Authors described hiring a professional narrator as both expensive and overwhelming. Beyond the money, the process required endless back-and-forth between narrators, audio engineers, and QA teams. Few had the time or experience to manage it. And most importantly, they felt a lack of creative control. Their book was their baby, and they wanted it to sound right.

2. Digital Voices

I asked about AI and text-to-speech tools. Almost everyone had looked at them. The reactions were strikingly similar:

  • The voices still sounded robotic or flat
  • Some services required authors to publish through specific platforms first, often with royalty cuts attached
  • Several required technical skills to get right, alienating non-technical authors

In other words: the technology was promising, but the solutions weren't not accessible for most authors.

The Interview Framework

To avoid biasing conversations with my own ideas, I followed the Mom Test approach. Instead of pitching, I asked questions like:

This approach surfaced frustrations authors weren't always articulating publicly. It also gave me clarity on where existing solutions fell short.

5. From Assumptions to Insights

By the end of these 24 interviews, the pattern was clear:

The Market Gap

  • Independent authors desperately wanted audiobooks but couldn't afford them
  • The available digital tools were too technical, too expensive, or too poor in quality
  • What they wanted was simple: an affordable, intuitive platform that gave them control over their audiobook without requiring them to become audio engineers

This was the gap. This was the opportunity. And this was where AudioFlo would begin.